Efficient

The modifications designed by VTC have resulted in increased system performance and a reduction in error rates and misorted baggage.

Mark R Fisher

Division Director-Development, Southwest Florida International Airport (RSW)

Responsive and Results Oriented

“It is a privilege to recommend the Vic Thompson Company (VTC), a longtime partner and advisor of Southwest Airlines for baggage handling systems. VTC is responsive and results-oriented, two very important qualities in our ever-changing, demanding industry. They have developed a high quality product that is efficient and reliable, and their system designs are best performing in Southwest Airlines’ sites across the country.

VTC is widely respected for their level of expertise; ability to engage the team; and commitment to deliver projects on time and on budget. They have never failed to meet or exceed my expectations.”

Bron Milczewski

Manager Airport Security Technology, Southwest Airlines

Low Risk

“When it comes to selecting a firm to assist your community in addressing your aviation security needs, I feel comfortable recommending Vic Thompson Company to complete your project in a timely manner while remaining fiscally responsible.”

Leonard H. Takayama

Deputy Director of Special Projects, Sacramento International Airport (SMF)

Exceptional Resources

“Morpho Detection had a need to conduct advanced EDS integration testing that is not possible within our own facilities.  We turned to Vic Thompson Company to utilize the exceptional resources and capabilities available at its Airport Integration Test Lab.  The experience far exceeded my expectations and the real-time feedback, strong technical interchange and collaborative environment yielded invaluable information and actionable recommendations and findings to advance our EDS platform of products.”

Kevin Heffernan

General Manager-Americas Aviation, Morpho Detection

Exceeds Standards and Expectations

The BHS/EDS system designed by VTC and installed at the Houston Hobby Airport performs with a throughput that far exceeds TSA standards and an error rate at or below the national average. This system is also designed to be easy and cost effective to maintain.

Jim Pawela

Senior Project Manager, Parsons

State-Of-The-Art In-Line Baggage Screening

Your baggage handling system technical expertise contributed significantly to the successful commissioning of this project and outstanding performance of the sophisticated state-of-the-art in-line baggage screening system.

Paul L. Shank

Deputy Executive Director, Maryland Aviation Administration

The Best

The job done by you and your team at MDT is among the very best I’ve seen through my experience working Checked Baggage Inspection Systems.

David J. Smith

Lead Engineer, Battelle Energetic Systems and Security Technologies

Their Relentless Search For An Innovative Solution

We were all impressed by their obvious expertise, but even more so by their relentless search for an innovative solution that incorporated all of our concerns.

Brian Sarkis

Senior Director of Planning & Construction Administration, Columbus Regional Airport Authority

They Set The Standard

There’s no question they are the best. They set the standard. Given the critical nature of the system, we want to make sure we do it right.

Jeff Hough

Deputy Airports Director of Engineering and Facilities, Tulsa International Airport (TUL)

Running Like a Swiss Clock

Congratulations to you and the whole team that have worked tirelessly on getting the system tweaked to the point that it is running like a Swiss clock!  You folks have done an outstanding job, and I want to thank you for all of your efforts.

Michael W. Keegan

ACE, Airport Public Safety & Security Manager, General Mitchell International Airport (MKE)

Ability To Incorporate Innovative And Creative Solutions

While working with the VTC team, I have been impressed with their professionalism and their ability to incorporate innovative and creative solutions for our baggage system.

Cornell F. Mays

Airport Deputy Director, Planning & Development, Lambert-St. Louis International Airport (STL)

VTC Phased The Project So [RSW] Remained Operational

[Their] attention to detail and understanding of our operations carried through to design and construction. This was especially evident in the way VTC phased the project so that [RSW] remained operational throughout construction, and was all the more remarkable given the fact that much of the work occurred during our peak season.

Robert M. Ball

Executive Director, Lee County Port Authority

Project Leader Was Always Readily Accessible

As the lead baggage design consultant, Vic Thompson Company has more than met our expectations. The project leader was always readily accessible to answer our questions and help us navigate thru the PGDS requirements.

Tim Kipp

Project Manager, Milwaukee County